We design every service to be tough on pests and thoughtful toward your family. Our technicians use professional products that meet federal and state guidelines and apply them in a targeted way, only where they’re needed. Your tech will explain any simple precautions and let you know when it’s safe for kids and pets to return to treated areas.

In most cases, we can schedule service within 1–2 business days, and often sooner during normal business hours. If you’re dealing with a severe issue or time-sensitive situation, let us know and we’ll do our best to prioritize your visit. Call us and we’ll give you the next available time slot.

For most standard treatments, you do not need to leave your home. Your technician will let you know if certain rooms or areas should be avoided for a short time while products dry. If a specific service requires more detailed preparation, we’ll share clear instructions with you before the visit.

Usually, preparation is simple: pick up toys and clutter from the floors, move items away from baseboards where possible, and secure pets. If your service requires anything more specific—such as emptying cabinets or clearing a particular area—your technician or our office will let you know in advance.

Yes, we do offer one-time treatments for certain pest problems. However, most customers choose a recurring plan because it provides ongoing protection and better long-term value. We’re happy to discuss your situation and help you decide what makes the most sense for your home and budget.

Our recurring service plans are designed for year-round protection, so we do ask for a 12-month agreement to keep your home consistently covered. That said, we believe in earning your business at every visit. If you’re ever unhappy, talk with us—we’ll work to make it right.

That’s exactly what our Mission City Pest-Free Guarantee is for. If covered pests return between regular services, just let us know and we’ll come back out to re-treat the affected areas at no extra cost during your plan period. Our goal is a home you feel completely comfortable in.

Our standard plans cover the most common household pests such as ants (non-carpenter), roaches (non-wood-destroying), spiders (non-venomous), silverfish, earwigs, wasps up to one story, crickets, and other occasional invaders. Higher-tier plans add mosquitoes, fleas, ticks, and rodents. During your inspection, we’ll clarify exactly which pests are covered in the plan you choose.

Yes. On your first visit, we typically treat both the interior and exterior to get pests under control quickly. After that, most maintenance visits focus on the exterior—where pests live and enter—while we treat the inside whenever you see activity or request it.

Absolutely. In addition to homes, Mission City Pest Group serves small businesses, offices, restaurants, and other commercial properties in the San Antonio area. Commercial services are tailored to your type of business, hours, and any health or inspection requirements—just reach out and we’ll schedule a site visit.